Whenever and wherever people come together, the best and the worst in us emerges. At work, where we spend an average of 70% of our waking life together, our ability to navigate and leverage our differences becomes critical. In fact, organizational success rests twice as much on emotional intelligence and understanding relational dynamics as it does on I.Q. and technical training combined. And the higher you go in an organization, the more crucial this becomes.
Simmering conflict, negative confrontation, passive-aggressive avoidance, denial and people-pleasing are just some of the control patters that get triggered around our differences and each one of these has the potential to dramatically impede positive results and outcomes.
All of our training, facilitation and lunch & learn programs integrate core relational and emotional competencies, ensuring a much higher likelihood of positive organizational change.